Under Product Management > Product Arrangement or Order Management > Pick Up Goods, you are able to select a certain product and ask a seller for customization by choosing customization in the tool bar.
When Product Customization window opens, you will see three sections, the status list on upper left ( tells you how much customization is in process and the status and the corresponding trading partners list ), customized product list on upper right ( when you click on a number in the status list and customized message represented by the number will appear in this area for your choice ), the message editing area at the bottom.
Message editing area is divided into three parts: basic product information area on the top, customization conditions in the middle, discussion at the bottom.
Basic Product Info
The basic information of the product will be displayed here. All the info ( except the New Article No. ) in this area can not be changed.
Customized conditions
The requests, the counter offers, and the final agreements on specification, packaging, and the pricing of the original product are designed to be done here. What have been agreed upon in this area will become the product detail of the newly customized products. For the products you wish to change their Specification, Packaging, or Pricing Structure, you should first uncheck the Confirm/No Change check box, and the dialogue area will become editable. You can then change the content according to your required Specification, Packaging, or Pricing Structure. If you wish not to change any one or two of the three dialogues, you can leave the box checked ( Confirm / No Change ) to indicate that YOU WILL LEAVE THE CONTENT WITHIN THIS AREA UNCHANGED AS YOUR CONFIRMATION.
For the change you or your counter party made, you will see a yellow warning sign on the top. If you click on the warning sign, a Differ Tool window appears to highlight the changes. All of the columns have to be filled in to complete the process in the Price Info area. Total Required Quantity to be purchased before the Expired Date and the minimum purchase quantity per order at your targeted unit price have to be specified. In this case, YOU CAN NEGOTIATE A PRICE FOR A PERIOD WITH PARTIAL SHIPMENT OPTION. Although the Seller will be informed of the expiration date,the product has to be unpublished manually by the seller rather than be automatically take off-shelf. In other words, seller can decide if the negotiated result has been fulfilled, and if the deal should be continued or ended.
Discussion Area
You can discuss or negotiate with your buyer or seller here The content and time of discussions will be recorded for future reference.