Communication window is divided into few areas : Index Area, Discussion Topic List and Content Area.

From the Discussion Topic List on the left, users can obtain :

Contacts and contact information can be obtained in the contact tab labels and reference items and tags can be obtained from reference and tag.

Description of each function :

• New discussion :

  generate a new business communication message.

• Search :

  look up messages under Communication Management.

• Contacts :

  Customers who are in business relationships and other internal users.

• Tag :

  Multiple tags can be set as message manage tool. You can use tags to organise and manage your messages, which is easier to search.

• Reference item :

  You can select products in the system, customized communication, orders, or products in an order as reference items in a message, allowing you to discuss the correct reference with participants.

• Discussion-Draft :

  No matter it is new or waiting for reply, as long as the message has not been sent, it will be saved in the draft.

• Discussion-Topic group :

  As long as the message is forwarded or after setting the topic, it will show in the main topic for you to manage and read the discussion of related messages.

• Discussion-All topic:

  Click the folder named "All topic", and the following items will be displayed: "Un-Tag", "Tags", "Buyer", "Seller", "Internal."

• Discussion-Tag :

  Messages with a tag will be categorised under the corresponding tag.

• Discussion-Untag :

  New messages and messages without tags are categorised under untag.

• Discussion-Buyer :

  All topics between you and your buyers are systematically categorized in this group. You can look for topics by buyers.

• Discussion-Seller :

  All topics between you and your sellers are systematically categorized in this group. You can look for topics by sellers.

• Discussion-Internal :

  All topics within the company are systematically categorized in this group. You can look for topics by coworkers' names.

•